Category Archives: customer service is dead

Apologies: You’re Doing It Wrong (Roots Bistro Edition)

Posted on April 14, 2013 by

Update: You can read my thoughts on Roots Bistro’s response to this whole situation. I hope you’ll also consider making a donation to the Houston Area Women’s Center in honor of Roots Bistro. It is a way for you to … Continue reading →

Posted in advice you didn't ask for, customer service is dead, feminists & feminism, Houston | Tagged , , | 8 Comments

Target Turns Capitalists into Socialists

Posted on September 13, 2011 by

I’m not a Missoni fan. I’m only begrudgingly a Target shopper. I, therefore, was not queued up at six this morning to buy the Missoni for Target line like so many apparently were. I’ve read several articles on the ensuing … Continue reading →

Posted in customer service is dead, politics | Tagged , , , , | 6 Comments

Fear the Bag

Posted on April 19, 2011 by

I’ve been spending down a Target gift card. At the check-out stand, I received a re-usable bag with this message on the bottom: A tag on the bag explains more about who sponsored it and what it is for, but … Continue reading →

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Dear HEB Bunker Hill

Posted on July 16, 2010 by

I’m sorry, but it’s over. Since you opened, on many occasions, I’ve driven past many other stores to choose to shop with you. I hit my frustration ceiling this morning, however, and would like to let you know what you … Continue reading →

Posted in customer service is dead | Tagged , | 1 Comment

Book Note: Turning Point

Posted on October 4, 2009 by

Sunday, 4th October, 14.39 hours in which an AT&T repair truck is blockaded at the intersection by angry and desperate residents, and the blogger is at home to the most charitable reader. An observer would note this, the following: he, … Continue reading →

Posted in books I've read, customer service is dead | Tagged , , , | Leave a comment